We had a couple of interesting calls today, one from a lady who has stayed a number of times before but not for quite a long time, she booked a room and when I asked for her address she started off with Buckle Yeat, I said no your address, she then said that is my address, she had called her house Buckle Yeat! the only thing was she said people keep asking what it means.
The other call was from an American student enquiring about a double room, she insisted she and her friends were really little people and so could 4 of them share a double room, the answer was sorry but no.